What is Business Process Outsourcing (BPO)?

Greater amount of efficiency and dealing with customer queries is a challenge often faced by businesses every day. Business Process Outsourcing (BPO) helps solve all these challenges wherein the company associates its back office processes in different areas in order to provide assistance to its customers or handing over these tasks to third parties for a more efficient workflow.

Leading Australia based Software Development Company, Synotive has dedicated back office processing team helping you with simple tasks which can be easily done remotely. With our experienced staff in document processing, we can take routine tasks and simplify your business. With our out-of-the-box solutions, your business can streamline workflow process and save time and money with enhanced IT environments.

Benefits of having Business Process Outsourcing Services

Operational Uniformity
Synotive ensures that all business procedures and methods are followed and they are applied accordingly to keep your workflow procedures in sync across all business units.
Boosts efficiency
Most business processes are highly time consuming and require skills, time and expertise of team making it difficult for them to manage core processes. But with Synotive, we make sure that your business processes are dealt by experts so that your core team can concentrate on things that are more important to increase productivity and saves a lot of your time.

Escalates Speed and Accuracy
Repetitive tasks are automated thereby decreasing total time to half. This increases accuracy as well as the workflow processes are free from human errors and eliminates unnecessary redundancy in data.
Reduced Costs
Businesses having outsourced services do not need to hire or manage human resources or get them any training to perform. This results in significant low costs.

Synotive Areas of Expertise in Business Process Automation

Workflow Management

Complete infrastructure for setup
Seamless execution of tasks
Tracking Issues and Change Management

Supply Chain Management

Real-time operating and tracking environment
Automated processes
Tackle Globalisation Challenges

Custom Relationship Management

Dedicated strategies and methods to deal customer interactions
Improve business relations
Increased Customer Retention

Enterprise Resource Planning

Efficient storage, collection and management of data for business
Integrated applications to manage business
Automate back office functions for smooth execution of tasks

Document Management

Efficiently manage and store online documents
Versioning of documents for reference
Quick retrieval of documents

Business Intelligence

Advanced technology for analysing data
Improved decision making for top management
Easy to use features for everyone in the organisation

Corporate Intranets

Secure networks only accessible to staff within private network
Focal point of communication and collaboration

Why Partner with Synotive’s BPO Services?

Best back office needs with efficient business process outsourcing services
Systematic procedures for workflow
Expert team to take care of your outsourcing processes with well-defined strategy
Reduced costs with increased sales conversions
Robust methodologies to give you the best services with 24x7x365 support
Consistently focusing on the requirements of clients

Turn around your business with fine-tuned business process outsourcing solutions to improve your workflow process.